FAQs

Q. Will I receive a confirmation email when I place my order?

A. Yes, all customers receive a confirmation email after placing their order. If you did not receive a confirmation email after placing an order, please contact us and we will get back to you ASAP.

Q. Who Makes Your Products?

A. All products are custom made exclusively by Hoopsville suppliers. We are NOT in any way affiliated with the NBA/Mitchell & Ness/Nike. These are 1-to-1 lookalike jerseys.

Q. How long are shipping times?

A. Typical shipping times are anywhere from 10-20 days. Depending on destination delivery may take 12-30 business days. In extreme cases or if there are shipping delays this could be more. Please contact us if this is the case. 5-7 day shipping is coming soon! Subscribe to our email list to be updated when this will be. 

Q. Who can I contact if I have a problem with my order?

A. Please Contact ... for any problems with your order and we will get back to you within 24 hours!

Q. If I enter my email address will you sell my information?

A. No! We will not sell our customers information. Emails are for follow-ups, newsletters, and coupons for discounts.

 

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex